02-08-2021
PNI
Others

• Support global client base, mainly with verification support, technical support, and financial account support.
• Respond to client inquiries, primarily through e-mail or live chat.
• Dynamic and correct decision-making skills to correctly respond to client inquiries.
• Taking pride in your work and consistently looking for opportunities to improve.
• Top notch communication skills to work effectively within and across support teams.
• Ability to work independently, occasionally for extended periods
• Demonstrate flexibility with work assignments and schedules.

• At least 1+ years experience in a client support, customer support, or technical support role in a BPO setting. Preference givento those with financial backgrounds.
• Excellent English language skills.
• Skilled in conflict resolution, problem solving, and critical thinking.
• Previous experience managing client relationships.
• Previous experience working to achieve a high level of customer satisfaction.
• Ability to easily navigate typical computer programs and ability to quickly learn new ones.
• Excellent time management and s
• Interested applicants may send their most updated resume in word format at recruitment@pni-businesssolutions.com

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